Payments and Shipping Guide
All orders are in Australian Dollars. We accept PayPal, as well as MasterCard, American Express and Visa through PayPal Express checkout. We also accept cheque/money order, direct bank transfer and Aussie Bargain Bin e-gift cards.
How long does it take to confirm payment?
Aussie Bargain Bin will only dispatch items when full payment is received. Payments can take up to 2-3 days to process. In some exceptional cases, it could take up to 5 days or more.
Is Lay-by available?
Lay-by will be available in the near future.
Can I pay and pick up from your warehouse?
Unfortunately, our distribution centre is not equipped to handle warehouse pick ups. All payments need to be made through checkout in our website. We reserve the right to offer warehouse pick up in the future.
Are product prices inclusive of GST?
Yes. All displayed product prices have included GST.
How secure is your payment system?
Very secure. We use RapidSSL to protect your information.
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Orders are shipped from our network of distribution centres in Australia, or from International distributors where indicated on the product page.
Orders will generally be shipped the next working day after full payment has been received and cleared; however, during peak times (before Christmas, post tax time e.t.c.), this may take longer.
Aussie Bargain Bin work with a variety of couriers to provide the most efficient delivery service with the most reasonable price and quickest service. Because of the variation in shipping options, we cannot send orders to PO boxes at this time. Customer addresses must be a street address. If you do not provide a valid street address, your parcel will be placed on hold until a valid address is obtained from you.
Australia Post eParcel
eParcel Tracking: Please visit http://auspost.com.au/track/ and use the given tracking number to track your item.
Items weighing 22 kg or less will be dispatched with eParcel, which is Australia Post’s Internet enabled freight system.
Each parcel will carry a barcoded address label and you will be able to view the location of your item at various points in the delivery process via Australia Post’s online tracking tool.
When your order is dispatched, you will be sent a consignment number. You can use the number to track your order at Australia Post’s website.
The below table is for your reference to Australia Post’s expected delivery time.
Parcels Sent To The Same State
|Service||Posted for delivery||Delivery by (business day after posting)|
|Regular parcel||Regular parcel Within metropolitan areas of capital cities, or within the same city or town limits||3-4 days|
|Between a metropolitan area of a capital cityand country locations||3-4 days|
|Between country locations||4-5 days|
Parcels Sent To Other States
|Service||Posted for delivery||Delivery by (business day after posting)|
|Regular parcel||Between Melbourne / Sydney; Melbourne / Canberra; Melbourne / Adelaide||3-5 days (between metropolitan areas)|
|Melbourne / Brisbane; Melbourne / Tasmania;||4-8 days (between metropolitan areas)|
|Between country locations||5-10 days (between metropolitan areas)|
|To other interstate locations||Please ask at your local Australia Post retail outlet|
Fastway Tracking: Please visit http://www.fastway.com.au and use the given tracking number.
For items weighing below 22kg with a price lower than the cost of eParcel delivery, the item will be dispatched with Fastway. Fastway provides a reliable courier distribution service across Australia. Their comprehensive fleet and professional team will ensure your items are delivered safely to your door.
You will receive an email confirmation of your order including a tracking number, as soon as your orders are dispatched. Parcels dispatched with Fastway are collected from our warehouse on a daily basis. Each parcel will carry a barcoded address label and you will be able to view the location of your item at various points in the delivery process via Fastway’s website.
Allied Express Tracking: Please visit http://www.alliedexpress.com.au/ and enter your consignment note and the postcode of the destination to track item, or call 13 13 73 for tracking services.
Parcel weighing over 22 kg will be dispatched with Allied Express. Allied Express is the largest, independently owned courier company in Australia, with offices in all major mainland capitals.
Each parcel will carry a barcoded address label and you will be able to track your items through the Allied Express website. Allied Express will contact you prior to delivery to confirm a delivery time, via SMS or phone number. Please ensure you provide a valid number if you are ordering a bulky item.
Direct Freight Express
Direct Freight Express Tracking: Please visit https://www.directfreight.com.au/ and use provided tracking number.
For customers living within Victoria, items may be shipped using Direct Freight Express, to provide you with a more efficient service.
Haven’t Received Your Parcel Yet?
The expected time delivery given by each courier is for reference only. Delivery might take longer than expected due to various reasons. If you do not receive your item within 10 business days, please contact customer service by clicking HERE
Undeliverable Packages or Inaccurate Address
If your address has inaccuracies or is a PO Box, we will hold your order until we have obtained the correct information from you. In the unlikely event that your parcel is returned to us, our customer service representative will contact you via email to arrange re-delivery. We will endeavour to contact you as soon as possible in both these cases; however, if we cannot initiate contact with you, we will cancel your order and send the payment amount back to the original payment source. A re-delivery fee may apply under these circumstances.
Unsuccessful Delivery Attempt
If no one is present when the order arrives, a notification will be left in the mail box for you to pick up your parcel from your local Post Office. If your item is being delivered by Allied Express, arrangements will often be made in advance to ensure your items arrive at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.
Rejected by Receiver
If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost will occur if parcel has to be re-sent.
Unfortunately, due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some items. Orders with no shipment service will be cancelled. Please see notice at the bottom of this page.
Please kindly contact our customer service by clicking HERE for more information on restricted postcodes.
Postcode restrictions for all items
|6740||WA||PRINCE REGENT RIVER|
|6799||WA||Home Island Cocos (keeling) Islands|
|6799||WA||West Island Cocos (keeling) Islands|
Postcode restrictions for bulky items
|4421,4450-4499, 4680, 4700-4805, 9920-9959||QLD|
|4806-4899, 4900-4999, 9960-9999||QLD|
Due to certain postage restrictions on distributors for some items (e.g, Avalanche Bikes), the postage costs (which are paid by us) are calculated based on your address after you order. This means that sometimes, we may need to refuse an order if the postage costs turn out to be more expensive than is reasonable.
If we exercise the right to refuse your order based on postage costs, we will contact you to ask your preferences in regards to a refund, item exchange or customer payment of postage. We apologise if this occurs, but rest assured that this is an unlikely event.